Terms of sale

Placing an order implies acceptance of the General Conditions of Sale.

The products may undergo modifications with respect to the graphic reproduction in the catalog or web.
Prices may vary without prior notice.
Prices are expressed in euros and do not include value added tax (VAT) or others that could correspond at any time, except for typographical or printing errors.
Its availability is subject to the existing stock.
Budgets made with customization or for special quantities will be valid for 15 days natural, except force majeure and or extraordinary cause, admitting a ± 5% variation in the quantities to deliver on the total of the initial order in clothing and accessories and 50% will be paid for advance of the amount.
PLAÇA 18 SL reserves the right of admission and acceptance of the orders placed, which must be authorized by commercial managers before processing and or shipping.
PLAÇA 18 SL, is not responsible for errors that the customer may make when placing orders. All the Orders are firm, so that once they have been placed, their modification and or cancellation is not possible.
There is no minimum order quantity.
Our product and price offers are valid as long as they are visible on the site, and will be until end of stock.
For the resolution of any question or difference that may arise between the parties due to the Customer and Supplier relationship existing between them, both parties will submit to the Courts and Courts of Palma de Mallorca, expressly waiving where appropriate, to any other outside that could reciprocate.

Payment

• Cash
• Bankwire (it is mandatory to send the proof of the same by email to your commercial with the order reference, so that our Administration Department can check it before shipping the order).
• Direct debit receipt.
• Credit card

Returns

• Returns of customized garments are not allowed.
• Before unpacking the merchandise, you must state any packaging defect on the delivery note. transport in order to enable transport insurance and communicate it within 24 hours. No claims will be accepted open or lost packages if it has not been stated in the delivery note of the agency of transport said incident.
• Prior to shipment, all returns must be authorized by the department of customer service, which must be communicated within a maximum period of 10 calendar days from the date of receipt of the product, who will confirm the form of collection and communicate the file number or return by email, which you must print a copy and deposit inside the box and outside of it to follow up later.
• The payments will be made once it has been verified that the merchandise received matches that authorized in the file contains its original packaging and is in perfect condition. Merchandise that is receive above that authorized initially by our customer service department, which will be up to your available for 5 business days to organize its withdrawal, once this period has elapsed no longer may pick her up.
• Returns of garments handled by you are not allowed, nor will claims on the amount of marking work on defective merchandise, therefore you must check the merchandise before carrying out no serigraphy, embroidery, transfer, etc. work on it.
• Only claims based on service reasons, own errors due to quality and quantity are allowed. Returns are not accepted for reasons other than those mentioned. In any case, returns of discontinued merchandise, from the outlet site, damaged, manipulated and or personalized by you, out of its original packaging, nor outside the established deadlines.
• For returns of non-defective items that we accept, a 10% surcharge will be applied on the sale price.
• The collection transport is at the customer's expense. In the event that the order had been prepaid The outbound as well as the return postage will be charged.

Shipping costs

• FREE shipping for orders over € 300 in the Peninsula and the Balearic Islands (except Formentera).
• Shipping by DHL